Where's your wellness? You have two options for tracking your shipment: 1. Check your shipping confirmation email from Vena and click on the tracking number there. 2. Login to your account via our site, click on the order in your history and then...
At this time, we can only ship within the USA. All apologies to our overseas fans — forgive us?
If you are not satisfied, we offer full refunds (minus shipping costs) on orders within 30 days of purchase. Unfortunately, refund requests made after 30 days of purchase will not qualify for a refund. Please contact us at [email protected] with...
If you are not satisfied, we offer refunds on orders within 30 days of purchase. Please visit our Return Portal to begin your return process.
We'll process your refund within a few days of receiving and your refund will reflect on your payment method used within 3-5 business days depending on your bank.
Our packages say Vena, but there is no mention of CBD anywhere on the exterior of the package. Your inner glow secret is safe with us! 😉
We strive to ship orders within 1-2 business days. Orders placed and processed after our UPS/ USPS pickup time will be queued for the next day's shipment. We promise — the wait will be worth it!
Think your package lost its way? Don't dismay! Sometimes facilities don't scan and UPS can be delayed. We officially deem a package "lost" if the UPS tracking has not updated for 4 business days. If you've received no tracking updates in 4...
Sigh! So frustrating, we know. If you can't find your package, please contact UPS first. We also suggest talking to neighbors and other members of your household to see if someone else received your package. If you still can't locate the package 2...