How do I know if my package is lost?Updated a year ago
Think your package lost its way? Don't dismay! Sometimes facilities don't scan and UPS can be delayed. We officially deem a package "lost" if the UPS tracking has not updated for 4 business days. If you've received no tracking updates in 4 business days, please contact us via chat during our business hours. If it's after hours, shoot us an email to [email protected].
